Your questions, answered
The details, without the jargon.
Packages & costs
What do I actually get for £250?
One responsive page using a proven template, your supplied branding and approved content, standard service sections, simple gallery, contact links and basic on-page SEO. The price includes VAT, first-year hosting, a domain up to £15 and unlimited revisions within the agreed scope before launch. New branding, copy, advanced forms and integrations are optional.
What is different about the £350 Tailored Quick Site?
From £350 including VAT, we adapt one page around an agreed reference direction: layout, type, colour and hierarchy. It includes the same hosting/domain allowance and unlimited revisions within scope before launch. It uses standard components and is not an exact replica or a fully bespoke build.
What do I get with the £495 Growth Site?
Three to five pages using proven layouts and standard functionality, typically Home, Services, About, Gallery and Contact. A standard Gallery page, VAT, first-year hosting, a domain up to £15 and unlimited revisions within scope before launch are included. Extensive styling changes or advanced features are quoted separately.
Can you build more than five pages?
Yes, by quotation. An extra standard content page starts at £80 with supplied content. For several pages, we recommend Growth where it is better value rather than charging for multiple one-page upgrades.
Are there any monthly or annual costs?
First-year hosting and a domain costing up to £15 are included. Any domain excess is agreed first; later domain renewals are your responsibility. After the included year, manage and pay for hosting yourself or choose optional website maintenance at £39/month, including hosting and monitoring while active. Bundled automation remains £150 setup plus £39/month separately; other providers may charge for optional services.
Do the prices include VAT?
Yes. All displayed Enquire Studio package, upgrade and monthly service prices include VAT. Starting estimates remain subject to the agreed scope; your written quote confirms the final total and any separate provider costs.
Can I upgrade my website later?
Yes. Extra pages, enhanced galleries, supported booking tools and other additions can be scoped later. We confirm compatibility, migration work and the price first; an existing purchase does not automatically cover a new feature.
Design, references & content
Can I send you a website I like?
Yes. Share the link and what you like about it. We will recommend a template package, Tailored Quick Site or a separate quote based on the work needed.
Can you recreate the look of another website?
We can take inspiration from general style, layout and content presentation, then create original styling with your own content. We do not copy proprietary code, logos, photographs or wording.
Will my website be exactly the same as the reference?
No. A reference is a direction, not a promise of identical design, animation or functionality. Complex features must be separately agreed and priced.
What if I do not have a logo?
A basic logo starts at £120 for one concept, unlimited revisions within the agreed scope and PNG/JPG exports. The mini identity starts at £180 and includes that logo scope plus colours, type suggestions, a PDF guide and one social profile image. Choose one, not both.
Can you create images for my website?
Yes. Three AI-assisted illustrative visuals start at £90, or five at £120, with one direction and unlimited revisions within the agreed scope. Licensed stock sourcing/editing starts at £40, with any licence costs agreed separately. Web-ready formats are included.
Will AI-generated images represent my actual work?
No. They are illustrations or concepts and will be identified where necessary. We will not present them as completed projects, genuine team portraits or customer results. Real work photographs are strongly encouraged.
Can I provide my own photographs?
Yes. Provide the best-quality originals you have and confirm you have permission to use them. Basic resizing and web optimisation are included. More involved retouching is quoted separately.
Can you write the website text?
Packages arrange and lightly edit the information you supply. Writing new service copy, interviews or research is separately quoted. You approve all business claims and final wording.
Features & being found
Can you add an online booking system?
We can link to an existing booking page as part of the standard site. Connecting/configuring a supported provider and testing its booking journey starts at £150. Provider subscriptions and transaction charges are separate. Demo bookings are simulations.
Can customers request quotes and send photos?
Standard sites offer WhatsApp, email and phone links. An enhanced quotation form starts at £100; a photo-upload form starts at £180 and includes the enhanced form scope. Provider, storage, spam protection and retention arrangements are agreed first.
Is local SEO included?
Basic foundations include descriptive page titles, meta descriptions, headings, image alternatives and clear service-area information. Additional local keyword/page work starts at £100. New landing pages and ongoing optimisation are separately scoped.
Will my website appear on Google?
We build indexable pages and can help with submission, but Google decides whether and when to index and rank them. No package guarantees first-page positions, traffic or enquiries.
Can you help with Google Business Profile?
Yes, support starts at £100 for one eligible business. You own the profile and complete Google’s verification. We help with details, categories and the website link; Google listing itself is free.
Are the demos real client websites?
No. All eight are fictional template demonstrations. Their reviews, ratings, credentials and project claims are illustrative. Greenline shows a quote contact link, not a working quotation form. Booking demonstrations do not reserve appointments or send messages.
Delivery, ownership & support
Are website changes and revisions included?
Yes. All three packages include unlimited revisions until you are happy with the agreed website before launch. There is no round limit. New pages or functionality outside the agreed scope are quoted first. Post-launch edits are handled separately or through an agreed maintenance plan.
Do I need my own domain?
Yes. Use a domain you already own or choose one registered in your name. A first-year domain costing up to £15 is included with your website; any excess is agreed before payment. You are responsible for later domain renewals.
Who owns the finished website?
After completion, your approval and final payment, you receive the website, related documents, hosting account access, all project files and code. Your supplied content remains yours. Third-party fonts, stock, software and reusable templates retain their licence terms; those rights cannot be transferred beyond their licences.
Can I move it to another hosting provider?
Yes. Hosting is handed over to you after final payment unless you choose our optional maintenance plan. You receive the files, code, documents and account access needed to manage the site. Moving to a compatible host is possible; connected forms, booking or automation services may need separate migration.
What happens if I need changes after launch?
Ask for a quote for individual changes, or choose optional website maintenance at £39/month, including hosting and monitoring while active. We agree the maintenance scope in writing; larger changes and new functionality are quoted separately. Automation maintenance remains a separate service.
How long does development take?
Targets are five working days for Quick and seven to ten for Tailored or Growth, after scope, content, access and the initial 50% payment are complete. Your quote confirms availability. Late content or approvals and scope changes can move launch. Optional priority delivery costs £125 extra, subject to an agreed deadline and availability.
Can I see a preview before paying?
Yes: an initial template adaptation to show the direction, with no obligation. It is not a full finished website, multiple bespoke concepts or unlimited unpaid revisions. Any further paid work is agreed first.
What happens after I approve the design?
After the initial preview and written scope are approved, you pay 50% to start. We build, revise and test the website. Once it is finished and you are happy, you pay the remaining 50%; then we release the site, related documents, hosting accounts, files and code. This estimate builder does not collect payment.
What happens if I change my mind?
You can decline the free initial preview without a charge. After you approve paid work, cancellation and any refund depend on the terms agreed beforehand. Ask for those terms before authorising the project.
What do you need from me to get started?
Business name, service area, services, phone/email, domain access where relevant, and your logo, approved text and photos. Supply evidence and permission for reviews, qualifications and images. Tell us your reference preferences and who will approve the site.
Do you build websites for businesses outside Hertfordshire?
Yes. Enquire Studio is based in Hertfordshire and works remotely with businesses across the UK. Quick Sites is a focused template-based service, separate from our premium bespoke digital experiences.
Can you finish my website sooner?
Priority delivery is £125 extra including VAT, subject to availability and an agreed scope and deadline. Ask before committing to a launch date. It does not remove the need for complete content, access, approvals and the initial payment.
What happens when I stop website maintenance?
The £39/month website maintenance plan includes hosting and monitoring while active. When you stop, we hand hosting over for you to manage. You then handle provider payments and domain renewals; any remaining included first-year hosting is accounted for in the handover. Automation is separate, so changes to one service do not automatically cancel the other.